The staff are chomping at the bit to get back in the club and welcome all our lovely members, we’ve missed you. The club is a lot of different things to different people, fitness, social, wellbeing, relaxation, community and the atmosphere and I know so many of you have missed this because of all the lovely messages we have received during the lockdown, thank you for your support.
We are very confident as well that we will still be able to provide the same high level of customer service that we always have in the past and the place will be super clean.
Booking your Gym, Pool Session or Class
We are introducing reduced opening times for when we first open which will hopefully only be for a short period of time.
Weekdays, Monday to Friday 8am to 8pm. Saturday and Sunday 9am to 5pm.
The FitSense app goes live on Thursday morning the 23rd July for you to book your slot for the Gym, Pool or Book a Class
The Gym will have a restriction on the number of members who can be in the gym at any one time and a booked session will be for 1 hour. The gym is never over busy even at peak times normally so our max social distancing capacity should easily cope. Restrictions though, possibly in the free weights area might apply.
Members are asked to come to the club Gym Ready to reduce the use of the changing rooms and if possible, to shower at home afterwards.
Members will be required to pre book a 1 hour pool session via the FitSense app. A maximum of 6 members will be allowed per session. Any more than 2 members in the pool at any one time, members are asked to swim around the edge of the pool in a circle in order to maintain social distancing. The steam room and sauna will unfortunately remain closed but we are opening up the spa but for one person at a time for a 10 minute maximum session. The pool will be closed for 30 minutes after each session for cleaning and sanitising etc. Children’s swimming on a Saturday and swim lessons will not take place for the moment but will be re introduced as soon as we can in the next few weeks. Members are asked to come to the club beach ready with their costume on under their clothes and to shower at home afterwards if you can.
We are restricting the number of members to 10 for each class. After each class the whole studio with be cleaned and sanitised. There will be no back to back classes but it is virtually the full class timetable as before lockdown. This will be reviewed as we go along and to see what the demand is for classes and if we need to adjust things we will. If the class is full you will have the option to go onto a waiting list in case a member cancels their booked class.
I’m afraid if you book a class and do not turn up, or do not cancel, do this twice in one month and you will not be allowed to book a class for the next 4 weeks on the system. Please, please if you cannot make a class ring reception at least the day before so that someone else on the waiting list can take part.
Please come to the club in your gym gear ready for the class to avoid using the changing room and shower at home afterwards if possible.
If you can bring along your own gym mat for yoga etc that would be a big help as well.
Only members will be able to book their visit to the club. There will be no Day Passes available for the time being until we assess the demand over the next few weeks.
What other changes can I expect at the club?
Over the past few weeks of lockdown we have been looking into our opening strategy, taking advise from ukactive and following government Covid-19 guidelines. We now have everything in place to welcome members and staff into a safe environment which further enhances our normal high levels of cleanliness
Members are asked to wash their hands before and after entering the club and use the sanitiser provided during there visit. There is now a hand wash station within the gym area for members to use as well. You will notice there will be Hand sanitiser stations as you enter the club and at certain points around the club.
Signage in all areas of the club encouraging social distancing and hygiene together with floor markings etc.
Cleaning and Sanitising
Extra cleaning will be taking place as well as the normal routine cleaning after Pool sessions, classes and in the Gym.
Members are asked to use the sanitiser and wipes to clean all touch points of the equipment they are about to use before and after use.
Reception and Kings Cafe
New acrylic defence screens have been installed to the reception desk to protect both members and staff so you can still see a welcome smile as you pass buy.
Only card payments are being taken at present at reception. Sorry but for the first week or so there will be no coffee or drinks served at reception. Kings Café is also closed for the time being while we take our first steps into the new normal.
As a member enters the club their temperature will be tested. If it is 38 degrees or above you will not be allowed in the club but advised to go home seek a coronavirus test and to follow government guidelines.
We need your help as well please 😃
When you book to come into the club on the app you will need to agree to a Health & Safety Declaration before you pop in or sign one as you enter the club.
We also need your help with the following: